To achieve this, we implement the following implementation plan and process as an Offsite Solution Centre:

Perform an in-depth, on-site assessment of the client's business and requirement. Put together a detailed project plan outlining each of the steps necessary to take the project "live".

Organize a "kick-off" meeting to launch the project.

A client liaison is placed on-site to handle issues related to correspondence and other relevant matter. This liaison also scans relevant documentation to our operations team.

Sunbridge works closely with the client every step of the way to ensure that we truly operate as an extension of their business office.

We provide the client with our detailed operational reports on a monthly basis and schedule conference calls or meetings with the client on a regular basis to discuss our performance and determine if there is way to further improve services.

Our technical team operates the same way as functional .We talk to you to find out what you really need. We work with you from concept to implementation, and we tailor the technological tools you need to do the job.

Experience shows that a successful implementation is 50% due to selecting the right product and 50% is down to the implementation methodology process and the experience of the people who do it.

Implementation Methodology